For agency leaders

Define your own algorithm.
Be on the right side of the algorithm.

Most recruiting software runs on rules someone else wrote. In Defrag, you write them. Your admins define the workflows, the ideal clients, the targets, the brand and the voice, and the AI works inside them. You see every proposal and decide what happens next. Nothing is sent without a person.

Your business

Your workflows, not ours

Pipelines, stages, note types and skills are settings your admins edit. Change how your desk works without waiting on a release.

Your priorities

Say who is a fit

Write down the industries, regions and company sizes you want, and the disqualifiers you don’t. Each prospective client is linked to the profile it matches.

Your targets

Set targets as ranges

Goals are a target range on a metric your admins choose. Each person accepts or proposes changes, progress shows live, and a review closes on a snapshot.

Your brand

Your name on the workspace

Set your firm’s name, accent colour and logo. The workspace your team opens is yours.

Your voice

One voice guide for every draft

Admins write the firm’s voice guide, and every text draft follows it. The AI can propose a rewrite of the guide. An admin accepts it, and every revision is kept.

Your oversight

You approve it

Field changes and drafts wait for a person. Reminders become tasks for your team, never messages to a candidate or client.

Drive your team toward the firm’s goals

Defrag reads the calls, the email replies on threads you send from it, and the records across your desk, then puts the next move in front of each person, shaped by the rules you set. That goes beyond tracking. The work itself is read, not just counted.

See it on your own desk →
Keep reading

More for agency leaders

What the AI does, and never does

Every proposal waits for a person.

Billing and commission

Placements, billing events and splits in one place.

Security and trust

Each firm's data kept separate at the database level.

See it on your own desk

Thirty minutes with the person who runs Defrag. Bring a search you're working on and we'll walk it through.

Book a demo

Fill in a short form and we'll set up a time.